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Insight Education
  • Home
  • About
  • Our Team
  • Clients
  • Candidates
  • Job search
  • Submit your CV
  • Contact Us

Insight Education Client Terms of Business Temporary Staff

THE PARTIES

(1) Insight Education a trading name of Insight Recruitment Group Limited (registered company no.  11866966. Downsview House, 141 - 143 Station Road East, Oxted, Surrey, United Kingdom, RH8 0QE (“the Employment Business”). 


(2) (“The Hirer”)  to whom the Agency Worker is Introduced. For the avoidance of doubt, the Hirer shall also include any School, Educational Establishment, LEA, subsidiary, trust, academy or associated person, firm or corporate body (as the case may be) to whom the Agency Worker is  Introduced.  


These Detailed Terms of Business apply to all business conducted between the parties from the date you the Client receive notice of these terms, whether or not they are signed, unless otherwise agreed in accordance with the procedure for variations set out herein. If you wish to reject or amend any of the terms hereof, please contact us immediately upon receipt with your proposals otherwise these terms will be deemed accepted without amendment or variation. 

1. DEFINITIONS AND INTERPRETATION 


1.1. In these Terms the following definitions apply


“Agency Worker” means the individual who is Introduced by the Employment Business to provide services to the Hirer;  


“Assignment” means assignment services to be performed by the Agency  Worker for the Hirer for a period of time during which the Agency  Worker is supplied by the Employment Business to work  temporarily for and under the supervision and direction of the  Hirer; 


“Assignment Details Form” means written confirmation of the assignment details agreed with  the Hirer prior to commencement of the Assignment; 


“AWR” means the Agency Workers Regulations 2010 


"AWR Claim" means any complaint or claim to a tribunal or court made by or on  behalf of the Agency Worker against the Hirer and/or the  Employment Business for any breach of the AWR; 


“Calendar Week” means any period of seven days starting with the same day as the  first day of the First Assignment; 


"Charges" means the Employment Business's charges calculated in  accordance with clause 6 and as may be varied from time to time  in accordance with these Terms; 


"Comparable Employee" means as defined in Schedule 1 to these Terms 


“Conduct Regulations” means the Conduct of Employment Agencies and Employment  Businesses Regulations 2003 


“Confidential Information” means any and all confidential commercial, financial, marketing,  technical or other information or data of whatever nature relating  to the Hirer or Employment Business or their business or affairs  (including but not limited to these Terms, data, records, reports,  agreements, software, programs, specifications, know-how, trade  secrets and other information concerning the Assignment) in any  form or medium whether disclosed or granted access to whether  in writing, orally or by any other means, provided to the Agency  Worker or any third party in relation to the Assignment by the  Hirer or the Employment Business or by a third party on behalf of  the Hirer whether before or after the date of these Terms  together with any reproductions of such information in any form  or medium or any part(s) of such information; 


“Control” means (a) the legal or beneficial ownership, directly or indirectly,  of more than 50% of the issued share capital or similar right of  ownership; or (b) the power to direct or cause the direction of the  affairs and/or general management of the company, partnership,  statutory body or other entity in question, whether through the  ownership of voting capital, by contract or otherwise, and  "Controls" and "Controlled" shall be construed accordingly; 


“Data Protection Laws” means the Data Protection Act 2018, the General Data Protection  Regulation (EU 2016/679) and any applicable statutory or  regulatory provisions in force from time to time relating to the  protection and transfer of personal data; 


“Engagement” means the engagement (including the Agency Worker’s  acceptance of the Hirer’s offer), employment or use of the Agency  Worker by the Hirer or any third party to whom the Agency  Worker has been introduced by the Hirer, on a permanent or  temporary basis, whether under a contract of service or for  services, and/or through a company of which the Agency Worker  is an officer, employee or other representative, an agency, license,  franchise or partnership arrangement, or any other engagement;  and “Engage”, “Engages” and “Engaged” shall be construed  accordingly; 


“First Assignment” means: 


a) the relevant Assignment; or 

b) if, prior to the relevant Assignment: 


i. the Agency Worker has worked in any assignment in  the same role with the relevant Hirer as the role in  which the Agency Worker works in the relevant  Assignment; and 

ii. the relevant Qualifying Period commenced in any  such assignment, that assignment (an assignment being (for the purpose of  this defined term) a period of time during which the  Agency Worker is supplied by one or more Temporary  Work Agencies to the relevant Hirer to work temporarily  for and under the supervision and direction of the  relevant Hirer); 


“Hirer” means the person, firm or corporate body together with any  subsidiary or associated person, firm or corporate body (as the  case may be) to whom the Agency Worker is Introduced; 


“Hirer's Group” means (a) any individual, company, partnership, statutory body or  other entity which from time to time Controls the Hirer, including  (but not limited to) as a holding company as defined in section  1159 of the Companies Act 2006; and (b) any company,  partnership, statutory body or other entity which from time to  time is Controlled by or is under common Control with the Hirer,  including (but not limited to) as a subsidiary or holding company  as defined in section 1159 of the Companies Act 2006;


"Introduction" means (i) the passing to the Hirer of a curriculum vitae or  information which identifies the Agency Worker; or (ii) the Hirer's  interview of the Agency Worker (in person or by telephone or by  any other means), following the Hirer's instruction to the  Employment Business to supply a temporary worker; or (iii) the  supply of an Agency Worker; and, in any case, which leads to an  Engagement of the temporary worker or the Agency Worker; and  "Introduced" and "Introducing" shall be construed accordingly;


“Losses” means all losses, liabilities, damages, costs, expenses, fines,  penalties or interest, whether direct, indirect, special or  consequential (including without limitation, any economic loss or  other loss of profits, business or goodwill, management time and  reasonable legal fees) and charges, including such items arising  out of or resulting from actions, proceedings, claims and demands; 


“Period of Extended Hire” means any additional period that the Hirer wishes the Agency  Worker to be supplied for beyond the duration of the original  Assignment or series of assignments as an alternative to paying a  Transfer Fee;  


“Qualifying Period” means 12 continuous Calendar Weeks during the whole or part of  which the Agency Worker is supplied by one or more Temporary  Work Agencies to the relevant Hirer to work temporarily for and  under the supervision and direction of the relevant Hirer in the  same role, and as further defined in the Schedule 1 to these  Terms; 


“Relevant Period” means whichever ends the later of (a) the period of 8 weeks  commencing on the day after the last day on which the Agency  Worker worked for the Hirer having been supplied by the  Employment Business; or (b) the period of 14 weeks commencing  on the first day on which the Agency Worker worked for the Hirer  having been supplied by Employment Business or 14 weeks from  the first day of the most recent Assignment where there has been  a break of more than 6 weeks (42 days) since any previous  assignment; 


"Relevant Terms and Conditions" means for the purposes of the Agency Workers Regulations terms  and conditions relating to: 


(a) pay; 

(b) the duration of working time; 

(c) night work; 

(d) rest periods; 

(e) rest breaks; and 

(f) annual leave 


that are ordinarily included in the contracts of employees or  workers (as appropriate) of the Hirer whether by collective agreement or otherwise and including (for the avoidance of  doubt and without limitation) such terms and conditions that  have become contractual by virtue of custom and practice,  including copies of all relevant documentation; 


"Remuneration" includes gross base salary or fees, guaranteed and/or anticipated  bonus and commission earnings, allowances, inducement  payments, the benefit of a company car and all other payments  and taxable (and, where applicable, non-taxable) emoluments  payable to or receivable by the Agency Worker for services  provided to or on behalf of the Hirer or any third party. 


"Safeguarding Legislation" means the Safeguarding Vulnerable Groups Act 2006 


“Temporary Work Agency” means as defined in the Schedule 1 to these Terms; 


“Terms” means these terms of business (including the attached schedule)  together with any applicable Assignment Details Form; 


“Transfer Fee” means the fee payable in accordance with clause 8 of these Terms  and Regulation 10 of the Conduct Regulations; 


“Vulnerable Person” means any person who by reason of age, infirmity, illness,  disability or any other circumstances is in need of care or  attention, and includes any person under the age of eighteen;  


“WTR” means the Working Time Regulations 1998 


1.2. Unless the context otherwise requires, references to the singular include the plural and references to  the masculine include the feminine and vice versa. 


1.3. The headings contained in these Terms are for convenience only and do not affect their  interpretation. 


1.4. Any reference, express or implied, to an enactment includes a reference to that enactment as from  time to time amended, modified, extended, re-enacted, replaced or applied by or under any other  enactment (whether before or after the date of these Terms) and all subordinate legislation made  (before or after these Terms) under it from time to time. 


 2. THE CONTRACT 


2.1. These Terms constitute the entire agreement between the Employment Business and the Hirer for  the supply of the Agency Workers' services by the Employment Business to the Hirer and are deemed  to be accepted by the Hirer by virtue of its request for, interview with or Engagement of the Agency  Worker, or the passing of any information by the Hirer about an Agency Worker to any third party  following an Introduction. 


2.2. Unless otherwise agreed in writing by a director of the Employment Business, these Terms prevail  over any terms of business or purchase conditions (or similar) put forward by the Hirer. 


2.3. Subject to clause 6.2, no variation or alternation to these Terms shall be valid unless the details of  such variation are agreed between a director of the Employment Business and the Hirer and are set  out in writing and a copy of the varied Terms is given to the Hirer stating the date on or after which  such varied Terms shall apply. 


2.4. The Employment Business shall act as an employment business (as defined in Section 13(3) of the Employment Agencies Act 1973) when Introducing Agency Workers for Assignments with the Hirer. 


3. HIRER OBLIGATIONS 


3.1. To enable the Employment Business to comply with its obligations under the Conduct Regulations  the Hirer undertakes to provide to the Employment Business details of the position which the Hirer  seeks to fill, including the following: 


3.1.1. the type of work that the Agency Worker would be required to do; 

3.1.2. the location and hours of work; 

3.1.3. the experience, training, qualifications and any authorisation which the Hirer considers  necessary or which are required by law or any professional body for the Agency Worker to  possess in order to work in the position; 

3.1.4. any risks to health or safety known to the Hirer and what steps the Hirer has taken to prevent  or control such risks; 

3.1.5. the date the Hirer requires the Agency Worker to commence the Assignment; 

3.1.6. the duration or likely duration of the Assignment 


3.2. The Hirer will assist the Employment Business in complying with the Employment Business’s duties  under the WTR by supplying any relevant information about the Assignment requested by the  Employment Business and the Hirer will not do anything to cause the Employment Business to be in  breach of its obligations under these Regulations. If the Hirer requires the services of an Agency  Worker for more than 48 hours in any week during the course of an Assignment, the Hirer must  notify the Employment Business of this requirement before the commencement of the Assignment  or at the very latest, where this is not reasonably practicable, before the commencement of the work  in which the Hirer requires the Agency Worker to work in excess of 48 hours. 


3.3. The Hirer will comply with its obligations under Regulation 12 (Rights of agency workers in relation to  access to collective facilities and amenities) and 13 (Rights of agency workers in relation to access to  employment) of the AWR.  


3.4. To enable the Employment Business to comply with its obligations under the AWR, the Hirer  undertakes as soon as possible prior to the commencement of each Assignment and during each  Assignment (as appropriate) and at any time at the Employment Business's request: 


 3.4.1. to inform the Employment Business of any Calendar Weeks in which the Agency Worker has  worked in the same or a similar role with the Hirer via any third party prior to the date of  commencement of the relevant Assignment and/or during the relevant Assignment which  count or may count towards the Qualifying Period; 


3.4.2. if the Agency Worker has worked in the same or a similar role with the Hirer via any third party  prior to the date of commencement of the relevant Assignment and/or works in the same or a  similar role with the Hirer via any third party during the relevant Assignment, to provide the  Employment Business with all the details of such work which may count towards the Qualifying  Period, including (without limitation) details of where, when and the period(s) during which  such work was undertaken and any other details requested by the Employment Business; 


3.4.3. to inform the Employment Business if the Agency Worker has prior to the date of  commencement of the relevant Assignment and/or during the relevant Assignment carried out  work which could be deemed to count toward the Qualifying Period for the relevant  Assignment in accordance with Regulation 9 of the AWR because s/he has: 


3.4.3.1. completed two or more assignments with the Hirer; 

3.4.3.2. completed at least one assignment with the Hirer and one or more earlier assignments  with any member of the Hirer's Group; and/or

3.4.3.3. worked in more than two roles during an assignment with the Hirer and on at least two  occasions worked in a role that was not the same role as the previous role. 


 3.4.4. save where the Agency Worker will not complete the Qualifying Period during the term of the  Assignment, to: 


3.4.4.1. provide the Employment Business with written details of the basic working and  employment conditions the Agency Worker would be entitled to for doing the same job if  the Agency Worker had been recruited directly by the Hirer as an employee or worker at  the time the Qualifying Period commenced or with those of a Comparable Employee,  such basic working and employment conditions being the Relevant Terms and Conditions; 


3.4.4.2. inform the Employment Business in writing whether the Relevant Terms and Conditions  provided are those of a hypothetical directly recruited employee or worker or those of a  Comparable Employee; 3.4.4.3. if the Relevant Terms and Conditions provided are those of a Comparable Employee,  provide the Employment Business with a written explanation of the basis on which the  Hirer considers that the relevant individual is a Comparable Employee; and 

3.4.4.4. inform the Employment Business in writing of any variations in the Relevant Terms and  Conditions made at any time during the relevant Assignment after the Qualifying Period  commenced; and 


3.4.5. save where the Agency Worker will not complete the Qualifying Period during the term of the  Assignment, to provide the Employment Business with written details of its pay and benefits  structures and appraisal processes and any variations of the same. 


3.5. In addition, for the purpose of awarding any bonus to which the Agency Worker may be entitled  under the AWR, the Hirer will: 


3.5.1. integrate the Agency Worker into its relevant performance appraisal system; 

3.5.2. assess the Agency Worker's performance; 

3.5.3. provide the Employment Business with copies of all documentation relating to any appraisal of  the Agency Worker, including without limitation written details of the outcome of any appraisal  and the amount of any bonus awarded; and 

3.5.4. provide the Employment Business with all other assistance the Employment Business may  request in connection with the assessment of the Agency Worker's performance for the  purpose of awarding any bonus. 


3.6. The Hirer will comply with all the Employment Business's requests for information and any other  requirements to enable the Employment Business to comply with the AWR. 


3.7. The Hirer warrants that: 


3.7.1. all information and documentation supplied to the Employment Business in accordance with  clauses 3.4, 3.5 and 3.6 is complete, accurate and up-to-date; and 

3.7.2. it will, during the term of the relevant Assignment, immediately inform the Employment  Business in writing of any subsequent change in any information or documentation provided in  accordance with clauses 3.4, 3.5 and 3.6. 


3.8. Without prejudice to clauses 14.7 and 14.8, the Hirer shall inform the Employment Business in  writing of any: 


3.8.1. oral or written complaint the Agency Worker makes to the Hirer which is or may be a complaint  connected with rights under the AWR; and 


3.8.2. written request for information relating to the Relevant Terms and Conditions that the Hirer  receives from the Agency Worker  as soon as possible but no later than 7 calendar days form the day on which any such oral  complaint is made to or written complaint or request is received by the Hirer and the Hirer will  take such action and give such information and assistance as the Employment Business may  request, and within any timeframe requested by the Employment Business, in order to resolve  any such complaint or to provide any such information in a written statement to the Agency  Worker within 28 days of the Hirer's receipt of such a request in accordance with Regulation 16  of the AWR and the Hirer will provide the Employment Business with a copy of any such written  statement. 3.9. The Hirer undertakes that it knows of no reason why it would be detrimental to the interests of the  Agency Worker for the Agency Worker to fill the Assignment. 


4. INFORMATION TO BE PROVIDED BY THE EMPLOYMENT BUSINESS TO THE HIRER 


4.1. When Introducing an Agency Worker to the Hirer the Employment Business shall inform the Hirer: 


4.1.1. of the identity of the Agency Worker; 

4.1.2. that the Agency Worker has the necessary or required experience, training, qualifications and  any authorisation required by law or a professional body to work in the Assignment; 

4.1.3. that the Agency Worker is willing to work in the Assignment; and 

4.1.4. the Charges. 


4.2. Where such information is not given in paper form or by electronic means it shall be confirmed by  such means by the end of the third business day (excluding Saturday, Sunday and any Public or Bank  Holiday) following, save where the Agency Worker is Introduced for an Assignment in the same  position as one in which the Agency Worker had previously been supplied within the previous 5  business days and such information has already been given to the Hirer, unless the Hirer requests  that the information be resubmitted. 


5. TIMESHEETS 


 5.1. At the end of each week of an Assignment (or at the end of the Assignment where it is for a period of  1 week or less) the Hirer shall sign the Employment Business's timesheet verifying the number of  hours worked by the Agency Worker during that week. The Hirer confirms that it is under no  obligation to provide the Agency Worker with fixed hours of work. 


5.2. Signature of the timesheet by the Hirer is confirmation of the number of hours worked. If the Hirer is  unable to sign a timesheet produced for authentication by the Agency Worker because the Hirer  disputes the hours claimed, the Hirer shall inform the Employment Business as soon as is reasonably  practicable and shall co-operate fully and in a timely fashion with the Employment Business to  enable the Employment Business to establish what hours, if any, were worked by the Agency  Worker. Failure to sign the timesheet does not absolve the Hirer of its obligation to pay the  Charges in respect of the hours worked. 


5.3. The Hirer shall not be entitled to decline to sign a timesheet on the basis that it is dissatisfied with  the work performed by the Agency Worker. In the event that the Hirer is dissatisfied with the Agency  Worker the provisions of clause 10 below shall apply. 


6. CHARGES 


6.1. The Hirer agrees to pay the Charges as notified to and agreed with the Hirer. The Charges are  calculated according to the number of hours worked by the Agency Worker and compromise the  following: 


6.1.1. the Agency Worker's hourly rate of pay and the hours worked; 

6.1.2. an amount equal to any paid holiday leave to which the Agency Worker is entitled in connection  with the WTR and, where applicable, the AWR and which is accrued during the course of an  Assignment; 

6.1.3. any other amounts to which the Agency Worker is entitled under the AWR, where applicable; 

6.1.4. employer's National Insurance contributions on the applicable rate and hours worked; 

6.1.5. any travel, hotel or other expenses, as may have been agreed with the Hirer or, if there is no  such agreement, such expenses as are reasonable; and 

6.1.6. the Employment Business's commission, which is calculated as a percentage of the Agency  Worker's hourly rate 


6.2. The Employment Business reserves the right to vary the Charges agreed with the Hirer, by giving  written notice to the Hirer: 


6.2.1. in order to comply with any additional liability imposed by statute or other legal requirement or  entitlement, including but not limited to the AWR, the WTR and the Pensions Act 2008; and/or 

6.2.2. if there is any variation in the Relevant Terms and Conditions.


6.3. The Employment Business will invoice the Charges to the Hirer on a weekly basis. The Hirer will pay  the invoices within 10 days of the date of the invoice. 


6.4. In addition to the Charges, the Hirer will pay the Employment Business an amount equal to any  bonus that the Hirer awards to the Agency Worker in accordance with clause 3.5 immediately  following any such award and the Employment Business will pay any such bonus to the Agency  Worker. For the avoidance of doubt, the Hirer will also pay any employer’s National Insurance  Contributions and the Employment Business's commission on the bonus (calculated using the same  percentage rate as that used under clause 6.1.6) in addition to any bonus payable to the Agency  Worker.


6.5. VAT is payable at the applicable rate on the entirety of the Charges and all sums payable under  clause 6.4. 


6.6. The Employment Business reserves the right to charge interest under the Late Payment of  Commercial Debts (Interest) Act 1998 on invoiced amounts unpaid by the due date at the rate of  8% per annum above the base rate from time to time of the Bank of England from the due date  until the date of payment. 


6.7. The Employment Business will not refund any of the Charges. 


6.8. The Hirer's obligations under this clause 6 shall be performed without any right of the Hirer to invoke  set-off, deductions, withholdings or other similar rights.


7. PAYMENT OF THE AGENCY WORKER 


The Employment Business is responsible for paying the Agency Worker and where appropriate, for the  deduction and payment of National Insurance Contributions and PAYE Income Tax applicable to the  Agency Worker pursuant to sections 44-47 of the Income Tax (Earnings and Pensions) Act 2003.


8. TRANSFER FEES 


8.1. The Hirer shall be liable to pay a Transfer Fee if the Hirer Engages an Agency Worker Introduced by  the Employment Business other than via the Employment Business or introduces the Agency Worker  to a third party and such introduction results in an Engagement of the Agency Worker by the third  party other than via the Employment Business and: 


8.1.1. where the Agency Worker has been supplied by the Employment Business, such Engagement  takes place during the Assignment or within the Relevant Period; or 

8.1.2. where the Agency Worker has not been supplied, such Engagement takes place within 6 months from the date of the Introduction to the Hirer. 


The Transfer Fee will be calculated in accordance with Schedule 2. 


8.2. If the Hirer wishes to Engage the Agency Worker other than via the Employment Business without  liability to pay a Transfer Fee, the Hirer may, on giving one week's written notice to the Employment  Business, engage the Agency Worker for the Period of Extended Hire specified in Schedule 2. 


8.3. During such Period of Extended Hire the Employment Business shall supply the Agency Worker on  the same terms on which s/he has or would have been supplied during the Assignment and in any  case on terms no less favourable than those terms which applied immediately before the  Employment Business received the notice in clause 8.2; and the Hirer shall continue to pay the  Charges set out in clause 6. If the Employment Business is unable to supply the Agency Worker for  any reason outside its control for the whole or any part of the Period of Extended Hire; or the Hirer  does not wish to hire the Agency Worker on the same terms as the Assignment; but the Agency  Worker is Engaged by the Hirer, the Hirer shall pay the Transfer Fee, reduced pro-rata to reflect any  Charges paid by the Hirer during any part of the Period of Extended Hire worked by the Agency  Worker before being Engaged by the Hirer. If the Hirer fails to give notice of its intention to Engage  the Agency Worker other than via the Employment Business before such Engagement commences,  the parties agree that the Transfer Fee shall be due in full. 


8.4. Where prior to the commencement of the Hirer’s Engagement other than via the Employment  Business the Employment Business and the Hirer agree that such Engagement will be on the basis of  a fixed term of less than 12 months, the Employment Business may, in its absolute discretion, reduce  the Transfer Fee as calculated in accordance with Schedule 2 pro-rata. Such reduction is subject to  the Hirer Engaging the Agency Worker for the agreed fixed term. Should the Hirer extend the Agency  Worker’s Engagement or re-Engage the Agency Worker within 12 months from the commencement  of the initial Engagement the Employment Business reserves the right to recover the balance of the  Transfer Fee. 


8.5. The Employment Business will not refund the Transfer Fee if the Engagement of the Agency Worker  other than via the Employment Business by the Hirer or by a third party to which the Hirer  introduces the Agency Worker terminates or terminates before the end of the fixed term referred to  in clause 8.4. 


8.6. VAT is payable in addition to any Transfer Fee due 


9. SUITABILITY CHECKS AND INFORMATION TO BE PROVIDED IN SPECIAL SITUATIONS 


9.1. Where: 


9.1.1. the Agency Worker is required by law, or any professional body to have any qualifications or  authorisations to work on the Assignment, the Employment Business will take all reasonably  practicable steps to obtain and offer to provide to the Hirer copies of any relevant qualifications  or authorisations of the Agency Worker; and 

9.1.2. in addition, where the Assignment involves working with, caring for or attending one or more  Vulnerable Persons, the Employment Business will take all reasonably practicable steps to  obtain and offer to provide copies to the Hirer of two references from persons who are not  relatives of the Agency Worker and who have agreed that the references they provide may be  disclosed to the Hirer; 


and such other reasonably practicable steps as are required to confirm that the Agency Worker is  suitable for the Assignment. If the Employment Business has taken all reasonably practicable steps to  obtain the information above and has been unable to do so fully it shall inform the Hirer of the steps  it has taken to obtain this information in any event. 


9.2. The Hirer shall advise the Employment Business at the time of instructing the Employment Business  to supply an Agency Worker whether during the course of the Assignment, the Agency Worker will  be required to work with, care for or attend one or more Vulnerable Persons or engage in regulated  activity as defined in the Safeguarding Legislation. 


9.3. The Hirer shall assist the Employment Business by providing any information required to allow the  Employment Business to comply with its statutory obligations under the Safeguarding Legislation  and to allow the Employment Business to select a suitable Agency Worker for the Assignment. 


9.4. In particular in the event that the Hirer removes an Agency Worker from an Assignment in  circumstances which would require the Employment Business to provide information to the  Disclosure and Barring Service (or the equivalent authority) under the Safeguarding Legislation, the  Hirer will provide sufficient information to the Employment Business to allow it to discharge its  statutory obligations.


10. UNSUITABILITY OF THE AGENCY WORKER 


10.1. The Hirer undertakes to supervise the Agency Worker sufficiently to ensure the Hirer’s satisfaction  with the Agency Worker’s standards of work. If the Hirer reasonably considers that the services of the  Agency Worker are unsatisfactory, the Hirer may terminate the Assignment either by instructing the  Agency Worker to leave the Assignment immediately, or by directing the Employment Business to  remove the Agency Worker. The Employment Business may, in its absolute discretion, in such  circumstances, reduce or cancel the Charges for the time worked by that Agency Worker, provided  that the Hirer has notified the Employment Business immediately that they have asked the Agency  Worker to leave the Assignment or the Assignment terminates: 


10.1.1. within 4 hours of the Agency Worker commencing the Assignment where the Assignment is  for more than 7 hours; or 

10.1.2. within 2 hours for Assignments of 7 hours or less; and provided that notification of the unsuitability of the Agency Worker is confirmed in writing to the  Employment Business within 48 hours of the termination of the Assignment. 


10.2. The Employment Business shall notify the Hirer immediately if it receives or otherwise obtains  information which gives the Employment Business reasonable grounds to believe that any Agency  Worker supplied to the Hirer is unsuitable for the Assignment and shall be entitled to terminate the  Assignment forthwith without prior notice and without liability. Notwithstanding, the Hirer shall  remain liable for all Charges incurred prior to the termination of the Assignment. 


10.3. The Hirer shall notify the Employment Business immediately and without delay and in any event  within two hours if the Agency Worker fails to attend work or has notified the Hirer that they are  unable to attend work for any reason.


11. TERMINATION OF THE ASSIGNMENT 


Any of the Hirer, the Employment Business or the Agency Worker may terminate an Assignment at any time  without prior notice and without liability (except in the case of termination by the Hirer, who shall be liable for  any Charges due under clause 6 above). 


12. CONFIDENTIALITY AND DATA PROTECTION 


12.1.All information relating to an Agency Worker is confidential and subject to the Data Protection Laws  and is provided solely for the purpose of providing work-finding services to the Hirer. Such  information must not be used for any other purpose nor divulged to any third party and the Hirer  undertakes to abide by the provisions of the Data Protection Laws at all times. 


12.2. The Employment Business undertakes to keep confidential all Relevant Terms and Conditions that the  Hirer discloses to the Employment Business and not to use such information except for the purposes  of compliance with the AWR (including, for the avoidance of doubt and without limitation, when  dealing with any request for information or complaint made by any Agency Worker or any AWR  Claim). 


12.3. Information relating to the Employment Business's business which is capable of being confidential  must be kept confidential and not divulged to any third party, except information which is in the  public domain.


13. INTELLECTUAL PROPERTY RIGHTS  


All copyright, trademarks, patents and other intellectual property rights deriving from the Assignment shall  belong to the Hirer. Accordingly the Employment Business shall use its reasonable endeavours to ensure that  the Agency Worker shall execute all such documents and do all such acts in order to give effect to the Hirer's  rights pursuant to this clause. 


14. LIABILITY 


14.1.Whilst reasonable efforts are made by the Employment Business to give satisfaction to the Hirer by  ensuring reasonable standards of skill, integrity and reliability from the Agency Worker and to provide  the same in accordance with the Assignment details as provided by the Hirer, no liability is accepted  by the Employment Business for any loss, expense, damage or delay arising from any failure to  provide any Agency Worker for all or part of the Assignment or from the negligence, dishonesty,  misconduct or lack of skill of the Agency Worker or if the Agency Worker terminates the Assignment  for any reason. For the avoidance of doubt, the Employment Business does not exclude liability for  death or personal injury arising from its own negligence or for any other loss which it is not permitted  to exclude under law. 


14.2.Agency Workers supplied by the Employment Business pursuant to these Terms are engaged under  contracts for services. They are not the employees of the Employment Business but are deemed to be  under the supervision and direction of the Hirer from the time they report to take up duties and for  the duration of the Assignment. The Hirer agrees to be responsible for all acts, errors or omissions of  the Agency Worker, whether wilful, negligent or otherwise as though the Agency Worker was on the  payroll of the Hirer. 


14.3. The Hirer shall advise the Employment Business of any special health and safety matters about which  the Employment Business is required to inform the Agency Worker and about any requirements  imposed by law or by any professional body, which must be satisfied if the Agency Worker is to fill the  Assignment. 


14.4. The Hirer will also comply in all respects with all statutory provisions as are in force from time to time  including, for the avoidance of doubt, but not limited to the WTR, the Data Protection Laws, Health  and Safety At Work etc. Act 1974, the Management of Health and Safety at Work Regulations 1999 [or  the Health and Safety at work (Northern Ireland) Order 1978 and the management of Health and  Safety at Work (Northern Ireland) Regulations 2000] (as amended), by-laws, codes of practice and  legal requirements to which the Hirer is ordinarily subject in respect of the Hirer’s own staff (excluding  the matters specifically mentioned in clause 7 above), including in particular the provision of adequate  Employer’s and Public Liability Insurance cover for the Agency Worker during all Assignments. 


14.5. The Hirer undertakes not to request the supply of an Agency Worker to perform the duties normally performed by a worker who is taking part in official industrial action or duties normally performed by  a worker who has been transferred by the Hirer to perform the duties of a person on strike or taking  official industrial action. 


14.6. The Hirer shall indemnify and keep indemnified the Employment Business against any Losses incurred  by the Employment Business arising out of any Assignment or arising out of any non-compliance with,  and/or as a result of any breach of, these Terms by the Hirer. 


14.7. The Hirer shall inform the Employment Business in writing of any AWR Claim which comes to the  notice of the Hirer as soon as possible but no later than 7 calendar days from the day on which any  such AWR Claim comes to the notice of the Hirer. 


14.8. If the Agency Worker brings, or threatens to bring, any AWR Claim, the Hirer undertakes to take such  action and give such information and assistance as the Employment Business may request, and within  any timeframe requested by the Employment Business and at the Hirer's own cost, to avoid, dispute,  resist, mitigate, compromise or defend any such AWR Claim and to appeal against any judgment given  in respect thereof. 


15. NOTICES 


All notices which are required to be given in accordance with these Terms shall be in writing and may be  delivered personally or by first class prepaid post to the registered office of the party upon whom the notice is  to be served or any other address that the party has notified the other party in writing, including by email. Any  such notice shall be deemed to have been served: if by hand when delivered, if by first class post 48 hours  following posting and if by email or facsimile transmission, when that email or facsimile is sent. 


16. SEVERABILITY 


If any of the provisions of these Terms shall be determined by any competent authority to be unenforceable to  any extent, such provision shall, to that extent, be severed from the remaining Terms, which shall continue to  be valid to the fullest extent permitted by applicable laws. 


17. RIGHTS OF THIRD PARTIES 


None of the provisions of these Terms are intended to be for the benefit of or enforceable by third parties and  the operation of the Contracts (Rights of Third Parties) Act 1999 is excluded. 


18. GOVERNING LAW AND JURISDICTION 


These Terms are governed by the law of England & Wales and are subject to the exclusive jurisdiction of the  Courts of [England & Wales. 




 Signed for and on behalf of the Hirer 




 [print name here] 




I confirm I am authorised to sign these Terms for and on behalf of the Hirer. 




 Date   

SCHEDULE 1: "COMPARABLE EMPLOYEE", “QUALIFYING PERIOD” AND “TEMPORARY WORK AGENCY”

"Comparable Employee" means as defined in Regulation 5(4) of the Agency Workers Regulations as being an  employee of the Hirer who: 


a) works for and under the supervision of the Hirer and is engaged in the same or broadly similar work  as the Agency Worker having regard, where relevant, to whether the employee and the Agency  Worker have a similar level of qualification and skill; and 

b) works or is based at the same establishment as the Agency Worker or, where there is no comparable  employee working or based at that establishment who satisfies that requirements of (a) above, works  or is based at a different establishment and satisfies those requirements. 


For the purpose of the definition of "Qualifying Period" in clause 1.1 of these Terms, when calculating  whether any weeks completed with the Hirer count as continuous towards the Qualifying Period, where: 


a) the Agency Worker has started working during an assignment and there is a break, either between  assignments or during an assignment, when the Agency Worker is not working; 

b) the break is: 

(i) for any reason and not more than six Calendar Weeks; 

(ii) wholly due to the fact that the Agency Worker is incapable of working in consequence of sickness  or injury and the break is 28 Calendar Weeks or less; paragraph 

(iii) does not apply; and, if  required to do so by the Employment Business, the Agency Worker has provided such written  medical evidence as may reasonably be required; 

(iii) related to pregnancy, childbirth or maternity and is at a time in a protected period, being a period  beginning at the start of the pregnancy and ending at the end of the 26 weeks beginning with  childbirth (being the birth of a living child or the birth of a child whether living or dead after 24  weeks of pregnancy) or, if earlier, when the Agency Worker returns to work; 

(iv) wholly for the purpose of taking time off or leave, whether statutory or contractual, to which the  Agency Worker is otherwise entitled which is: 

i. ordinary, compulsory or additional maternity leave; 

ii. ordinary or additional adoption leave; 

iii. ordinary or additional paternity leave;  

iv. time off or other leave not listed in paragraphs 

(iv)i, ii, or iii above; or v. for more than one of the reasons listed in paragraphs 

(iv)i, ii, iii to iv above; 

(v) wholly due to the fact that the Agency Worker is required to attend at any place in pursuance to  being summoned for service as a juror and the break is 28 Calendar Weeks or less; 

(vi) wholly due to a temporary cessation in the Hirer's requirement for any worker to be present at  the establishment and work in a particular role for a pre-determined period of time according to  the established custom and practices of the Hirer; 

(vii) wholly due to a strike, lock-out or other industrial action at the Hirer's establishment; or 

(viii)wholly due to more than one of the reasons listed in paragraphs (ii), (iii), (iv), (v), (vi) or (vii); and 


c) the Agency Worker returns to work in the same role with the Hirer, any weeks during which the Agency Worker worked for the Hirer before the break shall be carried forward  and treated as counting towards the Qualifying Period with any weeks during which the Agency Worker  works for the Hirer after the break. In addition, when calculating the number of weeks during which the  Agency Worker has worked, where the Agency Worker has started working in a role during an Assignment  and is unable to continue working for a reason described in paragraph (b)(iii) or (b)(iv)i., ii., or iii., for the  period that is covered by one or more such reasons, the Agency Worker shall be deemed to be working in  that role with the Hirer for the original intended duration or likely duration of the relevant Assignment,  whichever is the longer. For the avoidance of doubt, time spent by the Agency Worker working during an  assignment before 1 October 2011 does not count for the purposes of the definition of "Qualifying  Period". 


"Temporary Work Agency" means as defined in Regulation 4 of the AWR being a person engaged in the  economic activity, public or private, whether or not operating for profit, and whether or not carrying on such  activity in conjunction with others, of: 


a) supplying individuals to work temporarily for and under the supervision and direction of hirers; or 

b) paying for, or receiving or forwarding payment for, the services of individuals who are supplied to  work temporarily for and under the supervision and direction of hirers. 


Notwithstanding paragraph (b) of this definition a person is not a Temporary Work Agency if the person is  engaged in the economic activity of paying for, or receiving or forwarding payments for, the services of  individuals regardless of whether the individuals are supplied to work for hirers. For the purpose of this  definition, a "hirer" means a person engaged in economic activity, public or private, whether or not operating  for profit, to whom individuals are supplied, to work temporarily for and under the supervision and direction  of that person. 

SCHEDULE 2: TRANSFER FEES

 1.1 (a) The Transfer Fee referred to in clause 8 shall be calculated as follows: 20% of the Remuneration  payable to the Agency Worker during the first 12 months of the Engagement  


(b) If the actual amount of the Remuneration is not known, the Agency will charge a Transfer Fee of  20% based on its determination of the Remuneration taking into account the market rate level of  remuneration applicable for the position in which the Agency Worker has been Engaged and with  regard to any information supplied to the Agency by the Client and/or comparable positions in the  market generally. 


(c) The Period of Extended Hire, referred to in clause 8, before the Hirer Engages an Agency Worker  shall be: Two School Terms or 26 weeks, whichever the greater. 

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